For many smaller to medium size enterprises (SMEs) this might not be possible. One strategy in such a situation is to outsource the crisis decision making to a third party, experienced in such events. Rob Preston is the Commercial Director of the Chelsea Group Security and Crisis Management division. Find out more about our solutions here

How To Ensure Effective Decision Making in a Crisis | Chelsea

A crisis is a major, unfamiliar, and unusual situation for the manager that requires a rapid decision. It is an unexpected event in that the manager has not had sufficient time to prepare for it. Finally, it is a situation that has the potential to result in major consequences for the organization and/or its members.

Managerial decision-making under crisis: The role of emotion

Communication can broadly be defined as exchange of ideas, messages and information between two or more persons, through a medium, in a manner that the sender and the receiver understand the message in the common sense, that is, they develop common understanding of the message.

Notes on Communication: Meaning, Nature and Importance

It is the area or limits set by individuals within which they accept the authority of superiors over them. Outside this 'area of acceptance', superiors have to command acceptance of authority. By accepting authority, subordinates enable the order or directives-issuing managers to possess the requisite authority.

Top 4 Theories of Authority | Organisation

The acceptance theory of authority presents a contrast to the traditional formal view of authority. According to the acceptance theory, authority in the ultimate analysis depends on the acceptance or consent of the people who are managed (subordinates) rather than legitimacy, or any legal, social or cultural norms. If the subordinates don't accept the command of their superior, the superior cannot be said to have any authority with reference to them.

Authority: Meaning, Characteristics and Types

In centralization little delegation of authority is the rule- power and discretion are concentrated at the top levels. Control and decision making resides at the top levels of the management. The more highly centralized the organization, the more control and decision making reside at the top.

Centralization and Decentralization | Management