Term	Definition
white-collar worker	Worker who primarily uses mental abilities and knowledge acquired in higher education.
salary	Fixed payment for work that is expressed as an annual figure. It is paid in periodic equal payments.

Management by Objectives (MBO) may be resented by subordinates. They may be under pressure to get along with the management when setting goals and objectives and these goals may be set unrealistically high.

'When unions are formed, what is most likely to happen, is it reduces conflict in the workplace,' Weinbaum says. Management may also find that the structure helps set in place clearer thinking about jobs and responsibilities. A small-business owner 'may well become better at management,' Hurd says.

The means by which long term objectives will be achieved are strategies. Strategy determines the direction and scope of an organization over the long term, and they say that it should determine how resources should be configured to meet the needs of markets and stakeholders.